Get in Touch
with VitalBase
Do you have questions about our products or need assistance with an order? Our dedicated team in Liverpool is here to help. We value your feedback and are committed to providing the support you need to make informed decisions about your nutritional wellness.
Direct Channels
Three ways to reach us. Pick the one that matches your inquiry — we read every message and route it to the right person on the team.
Office Hours
Monday through Friday, UK time. Closed weekends and bank holidays.
What We Can Help With
Tell us what you need. The more detail you include in your first message, the faster we can give you a useful answer.
Customer Support Enquiries
For questions regarding an existing order, shipping status, or technical issues with the website, our support team is your best point of contact. We strive to respond to all email inquiries within one business day. Providing your order number in the initial message helps us assist you more quickly. We are committed to resolving every issue to your satisfaction.
Product Information and Guidance
Not sure which supplement is right for you? We are happy to provide detailed information about our ingredients, concentrations, and the intended use of each product. While we cannot provide personal advice about your individual nutrition plan, we can help you understand how our supplements fit into a general wellness routine. Feel free to ask about our sourcing, quality standards, or the specifics of our plant-based range.
Wholesale and Partnership Inquiries
If you are a retailer, gym owner, or wellness professional interested in stocking VitalBase products, we would love to hear from you. We offer competitive wholesale rates and dedicated support for our business partners. Please reach out via email with details about your business, and a member of our partnership team will get in touch to discuss potential opportunities.
Media and Press
For media inquiries, interview requests, or high-resolution imagery, please contact our press office. We are happy to share our story and provide insights into the UK supplement industry and our commitment to quality nutrition. We value clear communication and are always looking for ways to share our mission with a wider audience.
Feedback and Suggestions
We are constantly looking for ways to improve our products and services. If you have a suggestion for a new supplement or a way we can improve our website, please let us know. Your input is invaluable in helping us grow and better serve the needs of the UK wellness community. We listen to every piece of feedback we receive.
Send a Message
Fill in the form below and we will get back to you within one business day. Fields marked with an orange dot are required.
Visit Us in Liverpool
While we primarily operate online, our roots are firmly planted in Liverpool. Our administrative office is located at 77 Bold Street, a part of the city known for its independent spirit. While this location is not a retail storefront, it serves as the hub for our UK operations. We are proud to be part of the local business community and contribute to the region's wellness landscape.
77 Bold Street
Liverpool L1 4HR
United Kingdom
Quick Answers
Before you write, check these common questions. You may find what you need right away.
View FAQs →
01
How quickly will I get a response?
+
How quickly will I get a response?
02
Can you advise me on which supplement to choose?
+
Can you advise me on which supplement to choose?
03
Can I visit your Liverpool address in person?
+
Can I visit your Liverpool address in person?
04
How do I track an order I already placed?
+
How do I track an order I already placed?
05
Do you offer wholesale pricing for businesses?
+
Do you offer wholesale pricing for businesses?
Still browsing?
Explore our full range of vitamins and supplements, learn more about how we work, or revisit our shipping and returns policies before you get in touch.