Policy / Legal / 06
Cookie Policy
How VitalBase uses cookies and similar technologies on vitalbase.info, and how you can manage your preferences when browsing our shop.
01 / Overview
How VitalBase uses cookies
This Cookie Policy explains how VitalBase uses cookies and similar technologies on our website, vitalbase.info. By using our site, you consent to the use of cookies as described in this policy. Cookies help us provide a better shopping experience and understand how you interact with our content.
If you prefer not to allow cookies, you can adjust your browser settings to refuse them or to alert you when cookies are being sent. Blocking certain cookies may limit some functionality of our shop, including the ability to add products to your basket or complete a checkout.
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site. Cookies can be persistent, meaning they remain on your device after you close your browser, or session cookies, which are deleted when you close your browser.
Cookies are not software programs and cannot carry viruses or malware. They cannot read or access other data stored on your device. They simply store a short string of characters that our server reads back when you return to the site or move between pages.
02 / Types
Types of cookies we use
We group the cookies on vitalbase.info into four categories based on their purpose and how long they stay on your device. Here is what each category does and why we rely on it.
Essential cookies
Necessary for the operation of our website. These cookies allow you to add items to your basket, sign in to your account, and complete a checkout. Without them, core shopping functions do not work.
Type: session and persistent · Can be blocked: no (required for checkout)
Analytical cookies
Collect information about how visitors use our site, such as which pages are visited most often and where navigation may be unclear. This helps us improve the shop's layout and product discovery over time.
Type: persistent · Can be blocked: yes
Functional cookies
Remember your preferences and settings, such as your selected currency, recently viewed products, and items saved to your wishlist. They make repeat visits feel more familiar.
Type: persistent · Can be blocked: yes
Third-party cookies
Placed by third-party services that we use for analytics and advertising. These third parties may use cookies to collect information about your online activities over time and across different websites. We do not have direct control over these cookies, and their use is subject to the third parties' own privacy policies.
Type: persistent · Can be blocked: yes
03 / Third parties
Third-party cookies
Some cookies on our site are placed by third-party services that we use for analytics and advertising. These third parties may use cookies to collect information about your online activities over time and across different websites.
We do not have direct control over these cookies, and their use is subject to the third parties' own privacy policies. We select our partners carefully and review the categories of data they collect, but we cannot guarantee how a third party uses the information it gathers through its own cookies.
04 / Purpose
Purpose of data collection
The data collected through cookies is primarily used to enhance your user experience. This includes remembering your login details, maintaining the contents of your shopping cart, and personalizing the content you see.
Analytical data helps us identify which pages are most popular and where we can make improvements to our site's navigation and design. We do not use cookie data to make automated decisions that produce legal or similarly significant effects on you.
05 / Your control
Managing your preferences
You can control and manage cookies in several ways. If you block essential cookies, some parts of our website may not function correctly.
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Browser settings
Most web browsers allow you to block or delete cookies through their settings. You can usually find these options under Privacy or Security in your browser's preferences menu.
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Blocking essential cookies
If you block essential cookies, some parts of our website may not function correctly. This includes adding products to your basket, signing in, and completing a checkout.
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Opting out of analytical cookies
You can opt out of certain analytical or advertising cookies through the tools provided by the relevant third parties. These tools typically let you set preferences for each service individually.
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Clearing stored data
Clearing your browser's cache and cookies removes all stored data from your device. You will need to sign in again and reselect any preferences you had previously saved.
06 / Updates
Updates to this policy
We may periodically update this Cookie Policy to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies and related technologies.
The date shown at the top of this policy indicates when it was last updated. If we make material changes, we will update that date and, where appropriate, provide a visible notice on our homepage before the changes take effect.
Questions
Still unsure about cookies?
If you have a question about how VitalBase uses cookies or need help adjusting your preferences, our team is available Monday to Friday, 09:00 to 18:00.